Refund and Cancellation Policy

Effective Date: May 20, 2025

At Refined Sand LLC, we strive to provide reliable and professional sand sifting, raking, and beach maintenance services. Please review our cancellation and refund terms below.

Cancellations

• All appointments must be canceled or rescheduled at least 24 hours in advance.

• Cancellations made less than 24 hours before the appointment may not be honored for rescheduling, depending on availability.

• We do not charge cancellation or no-show fees.

Refunds

• No refunds are offered for completed services.

• Our services are provided as-is with no satisfaction guarantees.

• In the rare case that we are unable to complete the service due to weather, access restrictions, or other unforeseen circumstances, we will either:

  • Reschedule the appointment at no additional cost, or

  • Void the invoice if the service was not performed.

Deposits

• We do not require deposits at this time.

Service Area Expectations

• Clients are responsible for ensuring the service area is accessible and safe at the time of the appointment.

• We are not responsible for damage occurring within the agreed-upon boundaries of service.

Contact Us

If you have questions about this policy, please email us at refinedsand@gmail.com.